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Q: What is the currency
used in your online store?
We use
American, Canadian and European currencies.
Q: Do you offer Gift
Cards?
Yes,
there will no charge to ship your Gift Card
Q: How can I get your
catalog?
You can
email us at
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and we will send it to you.
Q: How much do you
charge for shipping?
It is
depending on how big you product is and where your location is.
Q: How often do you add
new items to your website?
New
items will be added weekly.
Q: How do I know my item
has been shipped?
We will
email you as soon as we start to ship your items.
Q: Who do I contact to comment
about your products?
You can
leave any feedback in our Customers’ Feedback column. Your opinion is important
to us.
Q: Can I order gifts and
send to someone else?
Yes,
just let us know the shipping address where you would like you products to
arrive during check out.
Q: Do you adjust sales
tax charged by country/province?
Yes,
all taxes are current and adjust to where the product is being purchased.
Q: What methods of
payment can I use to shop at your website?
We
accept Visa, Master Card, Discover Card and Paypal.
Q: Is it safe to shop
online? How do you protect my personal information?
Your
safety is important to us so we offer the highest level of internet protection
by providing high security measures on our website and throughout the servers that are website(s) are hosted on. Our website is encode with a 256 bit encryption key (SSL Certificate) as well as our 3rd party payment gateways (PayPal and 2Checkout.com). So all your credit card numbers will be encrypted. Our website is also continuously scanned for virus and other multi-level security features have been implemented for your protection.
Q: Where will you ship?
We will
ship anywhere in
Canada
and
America.
Q: How can I receive my
receipt?
After
checkout, we will send you an email to confirm your order. As soon as the
payment goes through, we will send you your receipt through email.
Q: How can I report a
problem with your site?
You can
email to Web Master at
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Q: I’ve forgotten my
password for my account. What can I do?
You can
go to “My account” and type in your username and email address. We will send
your new password to your email.
Q: How can I change my
password?
After you log in, under “Personal”, you can
change your password and any information that is needed to be changed.
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